BSBOPS305 Process Customer Complaints
BSBOPS305 Process Customer Complaints In this unit you will learn how to; Receive complaints Process complaints, and Resolve complaints Introduction […]
BSBOPS304 Deliver and Monitor a Service to Customers
BSBOPS304 Deliver and Monitor a Service to Customers In this unit you will learn to; Identify customer needs Deliver a […]
SITHKOP001 Clean kitchen premises and equipment
SITHKOP001 Clean kitchen premises and equipment In this unit you will learn how to; Clean and sanitise kitchen equipment Clean […]
SITHIND004 – Work effectively in hospitality service
SITHIND004 Work effectively in hospitality service In this unit you will learn how to; Prepare for service Provide service Complete […]
SITHIND003 Use hospitality skills effectively
SITHIND003 Use hospitality skills effectively Note: This unit is similar in nature to SITHIND004 – Work effectively in hospitality In […]
SITHIND002 – Source and use information on hospitality industry
SITHIND002 Source and use information on hospitality industry In this unit you will learn how to; Source and use industry […]
SITHFAB016 Provide advice on food
SITHFAB016 Provide advice on food In this unit of study you will learn how to; Research Information on Food Advise […]
SITHFAB014 Provide table service of food and beverage
SITHFAB014 Provide table service of food and beverage In this unit of study you will learn how to; Prepare restaurant […]
SITHFAB007 Serve food and beverage
SITHFAB007 Serve food and beverage In this unit of study you will learn how to; Prepare for food and beverage […]
SITHFAB005 – Prepare and serve coffee beverages
SITHFAB005 Prepare and serve coffee beverages In this unit of study you will learn how to; Organise coffee work station […]