![](https://www.lptraining.com.au/wp-content/uploads/2021/11/Customer-Dealing.jpg)
BSBOPS305 Process Customer Complaints
BSBOPS305 Process Customer Complaints In this unit you will learn how to; Receive complaints Process complaints, and Resolve complaints Introduction […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/Travel-Tourism-Professional.jpg)
BSBOPS304 Deliver and Monitor a Service to Customers
BSBOPS304 Deliver and Monitor a Service to Customers In this unit you will learn to; Identify customer needs Deliver a […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/IMG_1524.jpg)
SITHKOP009 Clean kitchen premises and equipment
SITHKOP009 Clean kitchen premises and equipment In this unit you will learn how to; Clean and sanitise kitchen equipment Clean […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/02/hospitality-jobs-.jpg)
SITHIND008 – Work effectively in hospitality service
SITHIND008 Work effectively in hospitality service In this unit you will learn how to; Prepare for service Provide service Complete […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/IMG_1511.jpg)
SITHIND006 – Source and use information on hospitality industry
SITHIND006 Source and use information on hospitality industry In this unit you will learn how to; Source and use industry […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/IMG_1502.jpg)
SITHFAB036 Provide advice on food
SITHFAB036 Provide advice on food In this unit of study you will learn how to; Research Information on Food Advise […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/IMG_1503.jpg)
SITHFAB034 Provide table service of food and beverage
SITHFAB034 Provide table service of food and beverage In this unit of study you will learn how to; Prepare restaurant […]
![](https://www.lptraining.com.au/wp-content/uploads/2020/01/IMG_1501.jpg)
SITHFAB027 Serve food and beverage
SITHFAB027 Serve food and beverage In this unit of study you will learn how to; Prepare for food and beverage […]