Business Training Resources

Available now

“Essential Skills for Business” Textbook

“Essential Skills for Business” is comprised of 21 chapters; 6 core and a choice of 15 electives.  Each chapter covers all elements, performance criteria, foundation skills, performance and knowledge evidence required of each unit of competency included.

The textbook is now available on the McGraw Hill Education website,  in paper and e-learning formats.

Individual Learner and Trainer Guides

For RTO’s who do not wish to use a textbook, we also offer BSB units sold individually or as an entire stream. Click on each unit listed below to get a preview.

Purchase all 24 units in the list below for just

$2,000.00

or as individual units for

$350.00 per unit.

Trainer/assessor guides for each unit are included with purchases through this website. These include;

  • at least 2 assessment pieces per unit
  • mapping to competency grid
  • answers to written questions
  • observation and/or project checklists
  • third party reports

Click on the units below for a preview;

BSB30120 Core Units
BSBXCM301 Engage in workplace communication
BSBTWK301 Use inclusive work practices
BSBPEF201 Support personal wellbeing in a workplace
BSBCRT311 Apply critical thinking skills in a team environment
BSBWHS311 Assist with maintaining workplace safety
BSBSUS211 Participate in sustainable work practices

Office/Administration based units
BSBOPS301 Maintain business resources
BSBINS302 Organise workplace information
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
BSBWRT311 Write simple documents
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create presentations
BSBFIN302 Maintain financial records

Customer and teamwork based units
BSBOPS304 Deliver and monitor a service to customers
SIRXPDK001 Advise on products and services
BSBOPS305 Process customer complaints
BSBPEF301 Organise personal work priorities
BSBXTW301 Work in a team
BSBLDR301 Support effective workplace relationships

Business growth and improvement based units
BSBSTR301 Contribute to continuous improvement
BSBESB301 Investigate business opportunities
BSBESB302 Develop and present business proposals
These units may be purchased @ $350 each or the entire list of 24 units for just $2000