SITXCOM005 – Manage conflict
SITXCOM005 – Manage conflict In this unit of study you will learn to: Identify conflict situations Resolve conflict Evaluate conflict […]
SITXCOM002 – Show social and cultural sensitivity
SITXCOM002 – Show social and cultural sensitivity In this study unit you will learn how to; Communicate with customers and […]
SITXCOM001 – Source and present information
SITXCOM001 – Source and present information In this unit you will learn how to Source Information Prepare and Present Information […]
SITXCCS006 – Provide service to customers
SITXCCS006 – Provide service to customers This unit will teach you how to; Follow defined organisational standards when delivering services […]
SITXCCS002 – Provide visitor information
SITXCCS002 – Provide visitor information This unit will teach you how to; Access and update visitor information Provide information to […]
SITTTSL005 – Sell tourism products and services
SITTTSL005 – Sell tourism products and services In this unit of study you will learn to Identify customer product needs […]
SITTTSL004 – Provide advice on Australian destinations
SITTTSL004 – Provide advice on Australian destinations In this unit of study you will learn how to; Develop knowledge of […]
SITTTSL003 – Provide advice on international destinations
SITTTSL003 – Provide advice on international destinations In this study unit you will learn to; Develop knowledge of international destinations […]
SITTTSL002 – Access and interpret product information
SITTTSL002 – Access and interpret product information In this unit of study you will learn how to; Access product information […]
SITTPPD004 – Develop in-house recreational activities
SITTPPD004 – Develop in-house recreational activities In this unit of study you will learn to; Plan in-house recreational activities Coordinate […]