SITXCOM001 – Source and present information
SITXCOM001 – Source and present information In this unit you will learn how to Source Information Prepare and Present Information […]
SITXCCS007 – Enhance customer service experiences
SITXCCS007 – Enhance customer service experiences In this unit of study you will learn how to Provide a quality service […]
SITXCCS006 – Provide service to customers
SITXCCS006 – Provide service to customers This unit will teach you how to; Follow defined organisational standards when delivering services […]
SITXCCS003 – Interact with customers
SITXCCS003 – Interact with customers In this unit you will learn to; Greet and serve customers Work with others to […]
SITXCCS002 – Provide visitor information
SITXCCS002 – Provide visitor information This unit will teach you how to; Access and update visitor information Provide information to […]
SITTTSL012 – Construct normal international airfares
SITTTSL012 – Construct normal international airfares In this unit of study you will learn to; Interpret International Airfare Information Create […]
SITTTSL007 – Process reservations
SITTTSL007 – Process reservations In this unit of study you will learn to; Receive reservation requests Record details of reservation […]
SITTTSL006 – Prepare quotations
SITTTSL006 – Prepare quotations In this unit of study you will learn to; Calculate costs of products and services Provide […]
SITTTSL005 – Sell tourism products and services
SITTTSL005 – Sell tourism products and services In this unit of study you will learn to Identify customer product needs […]
SITTTSL004 – Provide advice on Australian destinations
SITTTSL004 – Provide advice on Australian destinations In this unit of study you will learn how to; Develop knowledge of […]