
SITXHRM001 – Coach others in job skills
SITXHRM001 – Coach others in job skills In this unit of study you will learn how to; Prepare for coaching […]

SITXCCS006 – Provide service to customers
SITXCCS006 – Provide service to customers This unit will teach you how to; Follow defined organisational standards when delivering services […]

SITXCCS003 – Interact with customers
SITXCCS003 – Interact with customers In this unit you will learn to; Greet and serve customers Work with others to […]

SITXCCS002 – Provide visitor information
SITXCCS002 – Provide visitor information This unit will teach you how to; Access and update visitor information Provide information to […]

SITTTSL007 – Process reservations
SITTTSL007 – Process reservations In this unit of study you will learn to; Receive reservation requests Record details of reservation […]

SITTTSL006 – Prepare quotations
SITTTSL006 – Prepare quotations In this unit of study you will learn to; Calculate costs of products and services Provide […]

SITTTSL005 – Sell tourism products and services
SITTTSL005 – Sell tourism products and services In this unit of study you will learn to Identify customer product needs […]
SITTGDE005/Prepare and present tour commentaries or activities
SITTGDE005 Prepare and present tour commentaries or activities In this study unit you will learn to; Prepare commentaries or activities […]